Healthcare Language Solutions

Discover how Translits’ full range of interpreting and language services can elevate patient care and optimise clinical workflows, supporting hospitals and healthcare teams with clear communication from admission through to discharge.

If you are looking for an experienced language services provider within healthcare, then Dals has a network of Healthcare interpretation experts on hand to help.

150,000+
people in the UK use BSL
A pre-approved supplier trusted by hundreds of public sector organisations.
500+
LANGUAGES DELIVERED
Organisations’ language requirements covered.
4m
people speaking a first language other than english in the UK
Successful delivery of on-demand and pre-booked language services.
Patient having a remote video call with their doctor, adding an interpreter to the call to guarantee every word is understood.

Communicate effectively through interpreting services

Dals is the UK’s leading provider of health and social care interpretation services. We’re also the top language service provider for the NHS.

Our team provides expert linguists and telephone interpreters to over 75 NHS Foundation Trusts across the UK. We also work closely with private healthcare providers to ensure they can effectively communicate with their non-English speaking clients and patients.

With 25+ years of experience we understand the unique needs and language requirements that the NHS and private medical sector face. As such, we’re best placed to take on any medical translation task.

Woman holds tablet, video calling two men; one elderly in a suit, one younger in a white shirt.

Healthcare interpreters

Our linguists and interpreters help public HSE hospitals and private medical firms communicate effectively with non-English speaking patients, providing healthcare and pharmaceutical interpretation.

Translit can provide:

  • GP interpreters
  • Hospital appointment interpreters
  • Medical report translations
  • Appointment letter translations
  • Dentistry interpretation
Ensuring Accurate Communications in healthcare

At Translits, our team is equipped to accurately translate even the most complex medical documentation and to deliver discreet, sensitive interpreting services that help patients feel comfortable discussing personal or confidential health concerns.

We also empower healthcare providers through our secure online booking portal, giving them full control over scheduling. Client Suite enables hospital and clinical staff to choose the interpreter best suited to their needs — and, most importantly, to the needs of each patient.

Video on demand Tablet on Wheels - on the go interpreting solution for the healthcare industry

Professional medical interpretation services

Interpreters play a crucial role in medical appointments, social service interactions, and many other essential settings. That’s why we work with highly trained, professional interpreters who can provide support either on-site or remotely by phone or video.

Our team partners with the HSE as well as private healthcare providers.

If you’re seeking an experienced language services partner in the healthcare sector, Translit offers a dedicated network of healthcare interpreters ready to assist.

Doctor holding a clipboard and writing notes while talking to a patient with folded hands at a desk.

The role of interpreting in health and social care

We have witnessed how the private and public healthcare sectors have changed over the past two decades; we’ve adapted our language services to offer the best possible support. As the multicultural population in the UK has grown, so has the NHS’ demand for reliable health and social care interpreting services.

Access to adequate healthcare is a basic human right and in the UK, all members of the population should have seamless access to public services. That’s where our medical interpretation services come in.

Our services ensure patients and clients of all backgrounds can access the health and social care they need. No matter whether you’re a social worker, GP or a doctor, our linguists are here to assist you in giving your patients the best possible experience.

Great VFM, rapid turnaround, flexible, friendly and customer focussed. Have used them on key NHS projects across more than 20 different languages and will do so again. Strongly recommended.
NHS South East London Integrated Care Board
This is the best provider of interpreters. The team go out of their way to get your request fulfilled. Would recommend this service to any company.
South London and Maudsley NHS Foundation Trust
Representatives of Dals are always extremely helpful and do all they can to secure the interpreter we need.
NHS Greater Glasgow and Clyde
"The whole process was very easy. The interpreter arrived in good time, and the clinician reported back that the clinical assessment worked extremely well with the interpreter present. The interpreter was very mindful of the patient's privacy and was kind and professional."
Nottinghamshire Healthcare NHS Trust
"The interpreters Dals sends to us are always extremely polite and pleasant. They are very skilled in communicating what is often very complicated and technical medical terminology to our patients. They take the time to make sure that they have correctly understood what needs to be said before they pass the information on to the patient."
University Hospital of South Manchester NHS Trust
ISO accredited services

Guaranteed quality.

Private healthcare interpreting

The Translit team supports both private healthcare providers and the HSE. Our interpreters are specially trained to handle challenging or emotionally sensitive situations, including the delivery of medical diagnoses. This ensures that everyone involved feels supported and at ease throughout the interaction.

We offer a full range of interpreting services, including face‑to‑face support for medical appointments, translation of healthcare plans, and on‑demand remote interpreting — and more.

Case studies

Putting everyday services
within everyone's reach.

FAQs

Common questions

What types of interpreting services do Translit provide for healthcare?

Dals offers Video Remote Interpreting (VRI), Telephone Interpreting (TI), Face-to-Face, and British Sign Language (BSL). We cover more than 500 languages and offer both on-demand and pre-booked appointments. Learn more about our services.

You can access an interpreter instantly through telephone interpreting, available 24/7. For video remote interpreting (VRI), you have the option of on-demand services, connecting within seconds, or scheduling pre-booked appointments based on your needs.

Yes. Dals interpreters are highly qualified, specifically trained in medical and healthcare terminology, vetted to NHS standards, and experienced in working with NHS trusts and private healthcare providers across the UK. Our services hold several ISO certifications, including ISO 21998 (Healthcare Interpreting), ensuring quality and compliance. You can read more about our accreditations here.

Dals is trusted by over 75 NHS foundation trusts throughout the UK, as well as various private healthcare providers. We facilitate millions of patient interactions every year, significantly improving patient care and helping NHS trusts to reduce costs.

Dals customises its interpreting and translation services to cater specifically to various sectors in the UK, including healthcare, justice and other sectors. We utilise in-house technology and serve numerous NHS foundation trusts, ensuring our interpreting standards and practices align with UK healthcare requirements.

Booking services with Dals is straightforward via our secure online portal, Dals Link. Through this system, you can easily request interpreting or translation services by specifying the language, service type (face-to-face, phone, video), appointment time, and even your preference for the interpreter’s gender. Explore our proprietary in-house technology. Additionally, we offer dedicated guidance materials for NHS staff to facilitate the process.

Talk to us.

If you would like to know more about our language services, please get in contact and our team will soon be in touch.

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